Terms Of Purchase
1. Scope of These Terms
These Terms of Purchase (“Terms”) govern purchases made through bloomorre.com (the “Site”).
bloomorre is a brand owned and operated by Hubei Fancui Technology Co., Ltd. (“Company,” “we,” “us,” or “our”).
When you submit an order through the Site, you agree to these Terms together with our applicable Terms of Service, Privacy Policy, Shipping Policy, and Return & Refund Policy.
Please read these Terms and the related policies carefully before completing your purchase.
Nothing contained in these Terms is intended to waive, restrict, or exclude consumer rights that cannot legally be limited under applicable law.
2. Eligibility to Place an Order
By purchasing through the Site, you represent that:
- You have the legal capacity required to enter into the transaction;
- The information submitted during checkout is complete and accurate; and
- You have authorization to use the payment method selected for your order.
The Site and its purchasing functions must only be used for lawful purposes and in accordance with applicable laws and regulations.
3. Product Descriptions and Information
We make reasonable efforts to present accurate and current information about the products available through bloomorre, including descriptions, photographs, specifications, materials, measurements, colors, and other relevant details.
However, minor differences may occur due to factors such as display settings, photography and lighting conditions, manufacturing tolerances, or reasonable product updates.
If the product you receive is damaged, defective, incorrect, or materially different from the description provided on the Site, please contact our customer support team. We will review the matter in accordance with our Return & Refund Policy.
4. Product Pricing
Unless otherwise indicated, products are offered in the currency displayed on the Site.
Although we take reasonable steps to maintain accurate pricing, occasional errors may occur. If we identify a material or obvious pricing or listing error before fulfillment, we may contact you to clarify the correct information.
If an order cannot be fulfilled because of a material pricing error after payment has already been collected, an appropriate refund will be issued to the original payment method.
Changes to product pricing generally will not affect orders that have already been accepted and confirmed, except where applicable law permits or requires otherwise.
5. Submitting an Order
Submitting an order through bloomorre.com constitutes an offer to purchase the selected products subject to these Terms.
Before completing checkout, you are responsible for reviewing the accuracy of your:
- Selected products;
- Quantities;
- Billing details;
- Delivery address; and
- Contact information.
Incorrect or incomplete information may result in delays with order processing or delivery.
6. Order Confirmation and Acceptance
After an order has been submitted, you may receive an electronic confirmation acknowledging that we have received your order.
Orders may be subject to review before final fulfillment.
Where reasonably necessary, we may decline or cancel an order for reasons including:
- Product unavailability;
- Material pricing or listing errors;
- Failure to obtain payment authorization;
- Suspected fraudulent or unauthorized transactions;
- Applicable shipping restrictions; or
- Other circumstances that reasonably prevent us from fulfilling the order.
If we cancel an order after successfully receiving payment, the applicable amount will be refunded to the original payment method.
7. Payments
Orders must be paid using one of the payment methods made available during checkout.
By submitting payment information, you confirm that:
- The information provided is accurate;
- You are authorized to use the selected payment method; and
- You authorize the applicable payment service provider to process the transaction.
Payments may be handled by independent third-party payment providers.
Where payment details are submitted directly to a third-party payment processor, bloomorre does not directly store complete payment card information.
8. Product Availability
All products displayed on the Site remain subject to availability.
While we make reasonable efforts to keep inventory information current, a product may occasionally become unavailable after an order has been submitted.
If this happens, we may contact you to offer an appropriate solution, such as:
- Providing an available alternative with your agreement;
- Cancelling the unavailable product; or
- Refunding the applicable amount to the original payment method.
We will not replace an ordered product with a materially different item without your agreement.
9. Processing, Shipping, and Delivery
Information concerning order processing periods, estimated delivery times, shipping costs, tracking, fulfillment arrangements, and delayed or missing shipments is provided in our Shipping Policy.
Delivery timeframes are estimates and are not guaranteed arrival dates.
Actual delivery may be affected by circumstances outside our reasonable control, including customs procedures, carrier delays, weather, public holidays, or destination-specific transportation conditions.
Please refer to our Shipping Policy for the most current shipping information.
10. Shipping Details Provided by Customers
Customers are responsible for providing a complete and accurate delivery address when placing an order.
If you discover an error after submitting your order, please contact us as soon as possible:
We will make reasonable efforts to assist with an address correction before processing or shipment preparation begins. However, once fulfillment has progressed, we cannot guarantee that the address can be changed.
Where permitted by applicable law, additional delivery costs may apply if a shipment cannot be completed because materially incorrect or incomplete delivery information was provided by the customer.
11. Order Cancellations
If you wish to cancel an order, please submit your request as soon as possible.
Orders may be cancelled before they enter the processing stage.
After processing or shipment preparation begins, we cannot guarantee that a cancellation request can be completed.
An order that has already been dispatched cannot be cancelled and must instead follow the applicable return procedure where eligible.
Cancellation requests should be submitted to:
When an eligible cancellation is successfully completed, any applicable refund will be returned to the original payment method.
For additional information, please review our Return & Refund Policy.
12. Returns and Refunds
Eligibility requirements, return procedures, return shipping responsibilities, damaged or incorrect product claims, and refund processing are governed by our Return & Refund Policy.
Customers should contact our support team before sending products back unless the applicable policy specifically states otherwise.
Do not send products to our business address or any other location without first receiving return authorization and the appropriate return instructions from our customer support team.
13. Damaged, Defective, or Incorrect Products
If your order arrives damaged, defective, incorrect, or materially different from the product description, please contact:
Please provide relevant information including:
- Your order number;
- A description of the problem; and
- Clear photographs or videos where reasonably required to verify the issue.
Once the matter has been reviewed, we will provide an appropriate solution in accordance with our Return & Refund Policy and applicable consumer protection requirements.
Depending on the circumstances, this may include a replacement, refund, or authorized return.
If the issue resulted from our fulfillment error or a qualifying product defect, customers will not be responsible for unreasonable additional costs required to resolve the issue.
14. Taxes, Customs Duties, and Import Charges
Depending on your destination and applicable laws, purchases may be subject to taxes, customs duties, import fees, or other government-imposed charges.
Where we collect applicable charges during checkout, they will be presented before your purchase is completed.
If additional charges are assessed directly by customs authorities, carriers, or government agencies after shipment, responsibility for those amounts will depend on applicable law and the information disclosed during checkout.
We do not intentionally provide inaccurate information regarding the origin, value, or nature of shipments for customs purposes.
15. Promotions and Discount Offers
Discount codes, promotional pricing, coupons, and other special offers may be governed by additional terms presented in connection with the applicable promotion.
Unless otherwise specified:
- Promotional offers cannot be exchanged for cash;
- Certain products may be excluded;
- Codes or offers may have usage limitations; and
- Multiple promotions may not be combined.
We may reasonably modify, suspend, or discontinue promotional offers, provided that doing so does not unlawfully affect orders that have already been accepted.
16. Fraud and Transaction Security
Orders may be reviewed for fraud prevention and security purposes.
If a transaction appears suspicious, unauthorized, or inconsistent with normal purchasing activity, we may request additional information or take reasonable steps to delay, restrict, or cancel the transaction where permitted by applicable law.
17. Consumer Protection Rights
Nothing in these Terms is intended to remove, restrict, or limit consumer rights or legal remedies that cannot lawfully be excluded.
Where mandatory consumer protection laws provide rights or remedies that are more favorable than the provisions contained in these Terms, those mandatory protections will apply.
18. Relationship With Other bloomorre Policies
These Terms should be read together with the following policies available through the Site:
- Terms of Service;
- Privacy Policy;
- Shipping Policy; and
- Return & Refund Policy.
Where our Shipping Policy or Return & Refund Policy contains more specific provisions relating to shipping, cancellations, returns, or refunds, the applicable specific policy will govern that matter to the extent permitted by law.
19. Updates to These Terms
We may revise these Terms periodically to reflect changes in our operations, services, business practices, Site functionality, or applicable legal requirements.
The latest version will be made available through this page.
Updates will not retroactively remove rights relating to previously accepted orders where those rights are protected under applicable law.
20. Contact Us
If you have questions concerning an order, payment, shipping, cancellation, return, refund, or these Terms of Purchase, please contact us using the following information:
Brand Name: bloomorre
Legal Company Name: Hubei Fancui Technology Co., Ltd.
Customer Support Email:
service@bloomorre.com
Business Address:
No. 6-3 Jiefang Road, Xiling District, Yichang City, Hubei Province, China
bloomorre is a brand owned and operated by Hubei Fancui Technology Co., Ltd.