Privacy policy

Privacy Policy

Last Updated: September 4, 2026

Introduction

Welcome to Bloomorre.

Bloomorre is owned and operated by Hubei Fancui Technology Co., Ltd. (“Company,” “we,” “us,” or “our”).

This Privacy Policy explains how we collect, use, disclose, process, retain, and protect personal information when you visit bloomorre.com (the “Site”), browse our products, place an order, create or use an account, contact customer support, or otherwise interact with our products and services (collectively, the “Services”).

Our online store is powered by Shopify, which provides the ecommerce infrastructure that allows us to offer the Services.

If there is a conflict between this Privacy Policy and another store policy regarding the collection, use, processing, or disclosure of personal information, this Privacy Policy will govern to the extent applicable.

Please read this Privacy Policy carefully to understand our privacy practices and the choices that may be available to you.

Personal Information We Collect

The personal information we collect depends on how you interact with our Site and Services.

“Personal information” generally means information that identifies, relates to, describes, or can reasonably be linked to an individual.

It does not generally include information that has been anonymized or de-identified so that it can no longer reasonably identify an individual.

Depending on your interaction with us and applicable law, we may collect the following categories of information.

Contact Information

This may include:

  • Your name;

  • Email address;

  • Telephone number;

  • Billing address;

  • Shipping address; and

  • Other contact information you provide.

Order and Transaction Information

This may include:

  • Products viewed;

  • Products added to your cart or wishlist;

  • Products purchased;

  • Returns or cancellations;

  • Order numbers;

  • Purchase history;

  • Transaction records; and

  • Other information associated with your orders.

Payment Information

Payments are processed through applicable payment providers and ecommerce systems.

Depending on the payment method selected, payment-related information may include:

  • Payment method;

  • Transaction details;

  • Payment authorization information; and

  • Payment confirmation.

Payment card information may be processed directly by applicable payment service providers rather than stored directly by us.

Account Information

If customer account functionality is available and you choose to create an account, we may process information such as:

  • Username;

  • Login credentials;

  • Account preferences;

  • Saved addresses; and

  • Account settings.

Customer Service Communications

When you contact us, we may collect information contained in your communication, including:

  • Your name;

  • Email address;

  • Order number;

  • Description of your request;

  • Photographs or videos you provide; and

  • Other information reasonably necessary to assist you.

Device and Technical Information

When you use the Site, we or our service providers may automatically collect information such as:

  • Device type;

  • Browser type;

  • Operating system;

  • Network information;

  • IP address;

  • Device identifiers; and

  • Similar technical information.

Usage Information

We may collect information regarding how you interact with the Site, including:

  • Pages visited;

  • Products viewed;

  • Links selected;

  • Shopping activity;

  • Referring websites;

  • Traffic sources;

  • Site navigation;

  • Approximate interaction times; and

  • Other usage information.

Sources of Personal Information

We may collect personal information from several sources.

Information You Provide Directly

We may collect information directly from you when you:

  • Place an order;

  • Create or update an account;

  • Contact customer support;

  • Submit a return or refund request;

  • Subscribe to marketing communications;

  • Participate in a promotion or survey; or

  • Otherwise provide information through the Site.

Information Collected Automatically

Certain information may be collected automatically when you use the Site through technologies such as:

  • Cookies;

  • Pixels;

  • Log files;

  • Device identifiers;

  • JavaScript; and

  • Similar technologies.

Service Providers

We may receive information from service providers that assist us with activities such as:

  • Ecommerce operations;

  • Payment processing;

  • Shipping and fulfillment;

  • Analytics;

  • Customer support;

  • Fraud prevention;

  • Advertising; and

  • Marketing.

Other Third Parties

Where permitted by applicable law, we may receive information from business partners or other third parties and combine that information with information collected through the Services.

How We Use Personal Information

Depending on the circumstances, we may use personal information for purposes including the following.

Providing and Managing the Services

We may use personal information to:

  • Process and fulfill orders;

  • Process payments;

  • Arrange shipping and delivery;

  • Provide order confirmations and updates;

  • Maintain customer accounts;

  • Process returns and refunds;

  • Respond to customer inquiries;

  • Remember customer preferences; and

  • Provide other requested Services.

Improving Our Site and Services

We may use information to:

  • Understand how customers use the Site;

  • Improve website functionality;

  • Improve the shopping experience;

  • Evaluate product and service performance;

  • Diagnose technical problems; and

  • Develop or improve features and Services.

Customer Support

We may use personal information to:

  • Respond to inquiries;

  • Locate and review orders;

  • Resolve shipping or delivery issues;

  • Process returns and refunds;

  • Address complaints; and

  • Maintain appropriate customer service records.

Security and Fraud Prevention

Information may be used to:

  • Verify transactions;

  • Detect suspected fraud;

  • Investigate unauthorized activity;

  • Protect customer accounts;

  • Protect the Site and Services; and

  • Maintain the security and integrity of our business operations.

Marketing and Advertising

Where permitted by applicable law, personal information may be used to:

  • Send promotional communications;

  • Measure advertising performance;

  • Understand customer interests;

  • Provide relevant product recommendations; and

  • Support personalized advertising.

You may unsubscribe from promotional emails at any time using the unsubscribe option included in the applicable communication.

Even after opting out of promotional communications, you may continue to receive non-promotional messages relating to:

  • Orders;

  • Payments;

  • Shipping;

  • Returns;

  • Refunds;

  • Customer service; or

  • Other transactional matters.

Legal and Compliance Purposes

We may process information where reasonably necessary to:

  • Comply with applicable laws;

  • Respond to valid legal requests;

  • Protect our legal rights;

  • Resolve disputes;

  • Enforce applicable store terms or policies; or

  • Investigate suspected unlawful activity.

How We Disclose Personal Information

We may disclose personal information to third parties where reasonably necessary to operate the business, provide the Services, or comply with applicable law.

These parties may include:

Shopify

Our store is powered by Shopify.

Information may be processed by Shopify as necessary to provide ecommerce infrastructure, checkout functionality, customer account services, analytics, fraud prevention, or other applicable Shopify services.

Payment Providers

Information necessary to authorize and process payments may be provided to applicable payment processors or financial institutions.

Shipping and Fulfillment Providers

We may provide information such as your:

  • Name;

  • Shipping address;

  • Telephone number;

  • Email address; and

  • Order details

to carriers, fulfillment facilities, suppliers, or logistics providers where reasonably necessary to prepare and deliver your order.

Technology and Business Service Providers

We may work with providers that assist with:

  • Website hosting;

  • Data storage;

  • Analytics;

  • Customer service;

  • Security;

  • Fraud prevention;

  • Email delivery; and

  • Other business operations.

Marketing and Advertising Partners

Where permitted by applicable law, certain information may be shared with or processed by marketing and advertising providers to:

  • Measure advertising effectiveness;

  • Provide relevant advertisements;

  • Understand customer engagement; and

  • Improve marketing performance.

Depending on where you reside, applicable privacy law may provide a right to opt out of certain uses or disclosures of personal information for targeted advertising, sale, or sharing.

Where applicable, you may exercise these choices through our Data Sharing Opt-Out / Your Privacy Choices tools made available through the Site.

Legal and Business Requirements

We may disclose information where reasonably necessary to:

  • Comply with applicable law;

  • Respond to lawful government or legal requests;

  • Protect our rights or property;

  • Protect customers or other individuals;

  • Prevent fraud or unlawful activity; or

  • Complete a legitimate corporate transaction such as a merger, restructuring, acquisition, or transfer of business assets.

Relationship With Shopify

The Site and certain Services are powered by Shopify.

Shopify may collect and process personal information relating to your use of the Site in order to provide and improve ecommerce functionality and other services.

Information submitted through the Site may therefore be transmitted to Shopify and other service providers involved in providing the Services.

Shopify may process information according to its own privacy terms and applicable legal obligations.

Depending on your location and how Shopify processes your information, additional privacy rights or choices may be available directly through Shopify.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, device identifiers, web beacons, and similar technologies.

These technologies may be used for purposes such as:

  • Operating the shopping cart;

  • Supporting checkout;

  • Maintaining customer accounts;

  • Remembering preferences;

  • Improving Site functionality;

  • Measuring Site performance;

  • Understanding browsing activity;

  • Preventing fraud;

  • Measuring advertising effectiveness; and

  • Supporting personalized advertising where permitted.

Essential Cookies

Essential cookies help support functionality such as:

  • Shopping cart operation;

  • Checkout;

  • Account access;

  • Security;

  • Fraud prevention; and

  • Core website functions.

Functional Cookies

Functional cookies may help remember preferences such as:

  • Language;

  • Currency;

  • Region; and

  • Other website settings.

Analytics Cookies

Analytics technologies may help us understand:

  • How visitors use the Site;

  • Which pages are viewed;

  • Which products receive attention;

  • Website performance; and

  • Potential technical or usability issues.

Advertising Cookies

Where permitted, advertising technologies may be used to:

  • Measure advertising performance;

  • Understand engagement with advertisements;

  • Provide more relevant advertising; and

  • Reduce repetitive advertisements.

Where required by applicable law, we will request appropriate consent before using non-essential cookies or comparable tracking technologies.

You may also be able to manage certain cookie preferences through browser settings, device settings, or privacy controls provided through the Site.

Disabling certain technologies may affect the functionality of some Site features.

Global Privacy Control and Do Not Track

Some browsers and devices allow users to send privacy preference signals.

Global Privacy Control

Where required by applicable law and technically supported, we may recognize a valid Global Privacy Control (“GPC”) signal as a request to opt out of certain uses of personal information.

Depending on applicable law, this may include activities treated as:

  • Targeted advertising;

  • Sale of personal information; or

  • Sharing of personal information.

Where a valid GPC signal can be associated with your account, the applicable preference may also be applied to the account where technically supported.

Do Not Track

Because there is no universally adopted standard governing responses to all Do Not Track (“DNT”) signals, the Site may not respond to every DNT signal sent by a browser or device.

Your Privacy Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information.

These rights are not absolute and may apply only in certain circumstances.

Right to Access or Know

You may have the right to request information regarding personal information we hold about you.

Right to Delete

You may have the right to request deletion of certain personal information, subject to applicable exceptions.

Right to Correct

You may have the right to request correction of inaccurate personal information.

Right to Data Portability

In certain circumstances, you may have the right to request a copy of personal information in a portable format.

Right to Opt Out of Certain Uses

Depending on applicable law, you may have the right to opt out of:

  • Targeted advertising;

  • Sale of personal information; or

  • Sharing of personal information as defined by applicable privacy law.

Where available, these choices may be exercised through our Data Sharing Opt-Out or Your Privacy Choices page.

Marketing Choices

You may unsubscribe from promotional emails by using the unsubscribe option included in the message.

We may continue to send transactional communications relating to orders, shipping, payments, returns, refunds, or customer service.

Exercising Your Privacy Rights

Where applicable, privacy requests may be submitted through available privacy tools on the Site or by contacting:

service@bloomorre.com

Please provide enough information for us to reasonably understand and process your request.

Where permitted or required by applicable law, we may ask you to verify your identity before completing certain privacy requests.

You may also be able to appoint an authorized agent to submit a request on your behalf where applicable law permits.

We will not unlawfully discriminate against you for exercising an applicable privacy right.

Third-Party Websites and Services

The Site may contain links or integrations relating to third-party websites, platforms, or services.

Third-party services operate independently and may have their own:

  • Privacy policies;

  • Terms;

  • Security practices; and

  • Data-processing procedures.

We are not responsible for the privacy or security practices of independent third-party websites or services.

We encourage you to review their applicable policies before providing personal information.

Children's Privacy

The Services are not intended for children who are not legally permitted to use them.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us improperly, please contact:

service@bloomorre.com

We will review the request and take appropriate action where required by applicable law.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we knowingly sell or share personal information of individuals under 16 years of age where those terms are defined by applicable privacy law.

Security

We use reasonable administrative, technical, and organizational measures intended to help protect personal information.

However, no method of internet transmission, electronic storage, or security system can be guaranteed to be completely secure.

Customers should take reasonable steps to protect:

  • Account credentials;

  • Passwords;

  • Devices; and

  • Other sensitive information.

Please avoid sending highly sensitive or confidential information through unsecured communication channels.

Retention of Personal Information

We retain personal information for as long as reasonably necessary for purposes including:

  • Providing the Services;

  • Processing and documenting transactions;

  • Managing customer accounts;

  • Providing customer support;

  • Processing returns or refunds;

  • Maintaining financial or business records;

  • Preventing fraud;

  • Resolving disputes;

  • Enforcing agreements; and

  • Complying with applicable legal obligations.

The appropriate retention period depends on factors such as the type of information, the reason it was collected, and applicable legal or operational requirements.

International Processing and Transfers

Because we use service providers and business systems that may operate in different countries or regions, personal information may be processed, transferred, or stored outside the location where you reside.

Where international data-transfer requirements apply, we will use appropriate safeguards or transfer mechanisms as required by applicable law.

Where relevant, this may include recognized contractual protections or other legally accepted transfer mechanisms.

Complaints

If you have concerns or complaints regarding our handling of personal information, please contact us using the information provided below.

We will review privacy-related concerns and respond as required by applicable law.

Depending on where you live, you may also have the right to submit a complaint to an applicable privacy or data-protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in:

  • Our business practices;

  • Products or Services;

  • Technology;

  • Privacy practices;

  • Legal requirements; or

  • Regulatory requirements.

When this Privacy Policy is updated, the revised version will be published on the Site and the Last Updated date will be revised where appropriate.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or a request involving your personal information, please contact:

Customer Support Email:
service@bloomorre.com

Business Information

Brand Name:
Bloomorre

Legal Company Name:
Hubei Fancui Technology Co., Ltd.

Business Address:
No. 6-3 Jiefang Road, Xiling District, Yichang City, Hubei Province, China

Customer Support Email:
service@bloomorre.com

Business Phone: +86 717-886-8185

Bloomorre is owned and operated by Hubei Fancui Technology Co., Ltd.